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Q How do you make our business long-term and good relationship?
A 1. We keep good quality of products, no matter in material or production, in the same time, we keep competitive price to ensure our customers benefit ;
2.We keep searching creative material, make new design, create new products, to help our customers win more markets;
3.With professional R&D team, we can quickly help you in some design service not only in products, also can help in packaging design and production issue.
4. We respect every customer as our friend and we sincerely do business and make friends with them.
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Q Do you test all your goods before delivery?
A Yes, we have 100% test before delivery
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Q What is your sample policy?
A We can provide sample and can also customize sample according to your details requirements, for printing or embroidery your own logo or design, it will requires your design artwork in Adobe Illustrator or PDF File.
Will collect sample cost and the courier cost.
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Q Can you produce according to the samples?
A Yes, we can produce by your samples or technical drawings. We also can build the molds and fixtures.
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Q How about your delivery time?
A Customize sample normal will take 7-15 days for production.
For stock products, normal will ship within 1 week.
For mass production order, normal will take 25-45days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
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Q What is your terms of delivery?
A EXW, FOB, CFR, CIF, DDU, DDP.
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Q What is your terms of payment?
A Full Payment for sample order or stock products order to Start order.
30% deposit and 70% balance should be pay before delivery for mass production order. We'll show you the video, photos of the products and packages before you pay the balance.
For payment method, we accept T/T, Payoneer, Western Union.
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Q What is the MOQ?
A For stock products, MOQ is 50pcs, for customize products, normal require 300-500pcs, depends on your detail requirements.
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Q What is your terms of packing?
A Generally, we pack our goods in transparent OPP bag and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes or bags after getting your authorization letters.